As a stand-alone or fully integrated with your help desk software like Freshdesk™, Zendesk™, or Jira™, our carefully curated stack of AI-powered technology is designed to help your team clear the ticket backlog - fast.
Our comprehensive issue analysis, based on the highest-quality natural language processing models, pinpoints your customers' intent and sentiment while easily automating prioritization/urgency assignments.
As a stand-alone or fully integrated with your help desk software like Freshdesk™, Zendesk™, or Jira™, our carefully curated stack of AI-powered technology is designed to help your team by automatically processing an overwhelming volume of incoming support requests.
Our comprehensive issue analysis, based on the highest-quality natural langu models pinpoints both your customers' intent and sentiment while easily automating prioritization/urgency assignment
As a stand-alone or fully integrated with your help desk software like Freshdesk™, Zendesk™, or Jira™, our carefully curated stack of AI-powered technology is designed to help your team by automatically processing an overwhelming volume of incoming support requests.
Our comprehensive issue analysis, based on the highest-quality natural langu models pinpoints both your customers' intent and sentiment while easily automating prioritization/urgency assignment
Your customers benefit from reduced first response time/average resolution time and increased first contact resolutions while you decrease your investment in support operations.
The robust Context Suite Dashboards provide unique analytical features for both your operation as a whole and a single issue while contextually aware automation features create an issue summary, ready-to-send auto-reply, assign inboxes, and automate alert escalation.
Your customers benefit from reduced first response time/average resolution time and increased first contact resolutions while you decrease your investment in support operations.
The robust Context Suite Dashboards provide unique analytical features for both your operation as a whole and a single issue while contextually aware automation features create an issue summary, ready-to-send auto-reply, assign inboxes, and automate issue escalation.
Your customers benefit from reduced first response time/average resolution time and increased first contact resolutions while you decrease your investment in support operations.
The robust Context Suite Dashboards provide unique analytical features for both your operation as a whole and a single issue while contextually aware automation features create an issue summary, ready-to-send auto-reply, assign inboxes, and automate issue escalation.
