Automated AI-based contextual Conversation
Highly
To discover context, intent, and sentiment, conversations get the same comprehensive AI-based analysis available in both our Support Intelligence and Sales Intelligence products
Based on the intended capacity, the AI Assistant can be triggered to return any type of data as part of a conversation.
Typically the AI Assistant integrates with a web frontend but can also be deployed to work with e-mail, speech-to-text, or other channels of communication.
As part of a customizable process, various attributes are added for clarity when a case is transferred to a human.
The AI Assistant understands and communicates in natural language presented at a Chat-CPT-like pace.
The AI Assistant is language-agnostic and can even switch between two models of the same language.
The Context Suite Interactive Dashboards help you discover insights, view specific cases, and present data pertinent to customer communications.
Get in touch
Learn More
Extend
beyond the basics
Integration Options
General lorem ipsum about extending the capabilities of the assistant by integration.
Data Integration
RAG-based
Integration Option A
Lorem Ipsum
Integration Option B
Lorem Ipsum
Integration Option C
Lorem Ipsum
Integration Option D
Lorem Ipsum
Situational
Triggers and
Smart Tasks
External conditions trigger actions/plans
Dynamically triggered and assigned tasks are perfect for acting on known circumstances.
Turn local knowledge into automated actions
Based on hyper-local knowledge, each outlet can have its own actions and context-aware triggers.
Unique knowledge capture
No IT knowledge is required to create or manage smart tasks.
Employees simply describe external conditions and desired actions to a NLP/GPT-powered chatbot.
Smart tasks are the perfect way to prevent brain drain and prevent known/repeated failure.