Use Cases

The Company

Use Cases

The Company

Powerful Addition to Your Frontline

Öflug viðbót við
þína framlínu

Mímir

A Digital Assistant that Knows the Ropes and Solves Issues

Stafrænn aðstoðarmaður sem kann til verka og leysir mál

Mímir

Stafrænn aðstoðarmaður sem kann til verka og leysir mál

Not Just a Chattering Chatbot, but a

Digital

Assistant

An Expert with Comprehensive Knowledge

See the Difference

Unlike chatbots that often seem designed to keep customers talking until the next service representative is available, Mímir is a multilingual digital assistant capable of using internal system APIs to retrieve data, deliver information, utilise functionality, and resolve issues.

Mímir can, of course, be configured like first-generation chatbots to answer simple inquiries on specific topics. However, its full potential is realised when customised as a powerful frontline agent, adept at resolving service issues and securely delivering complex information from integrated company systems.

The SentientBot Mímir at Arctic Adventures

Mímir Solves Issues

Watch a short video demonstrating how our digital assistant interacts with various systems to efficiently resolve sales and service issues. Mímir successfully resolves about 60% of cases in the first interaction.

More About Mímir and Arctic Adventures

Hver er munurinn?

A Holistic System, Framework, Processes, and Interface for

Revolutionary Communication with Customers and Staff

Mímir is a solution-oriented smartbot that utilises generative AI to translate complex information from documents and systems into easy conversations with customers and staff. Additionally, it is prepared for the future role of proactively sharing valuable insights discovered in the data connected to the Context Suite environment.

Lightning-Fast Lookup

Talking Documents

The system recognises the content of defined documents or data intended to be communicated with staff and customers.

The Next Big Step

Talking Systems

Both data and the functionality of existing software systems become part of an extensive communication network through simple and secure connections. Mímir automatically adapts to new APIs, and access can be controlled based on the user or interface.

Til þess að tryggja
aðgengi er Mímir

To Facilitate Accessibility, Mímir is a

Multilingual Smartbot

Mímir meets users in the language that suits them best. All the built-in languages of the language model that Mímir is based on are accessible, making it highly desirable in demanding multinational environments.

Mímir mætir notandanum á því tungumáli sem að þeim hentar. Öll innbyggð tungumál í líkaninu sem að Mímir byggir á eru aðgegnileg og þannig er Mímir tibúinn í fjölþjóðlegt umhverfi nútímans.

Mímir mætir notendum á því tungumáli sem þeim hentar. Öll innbyggð tungumál þess mállíkansins sem að Mímir byggir á hverju sinni eru aðgegnileg, sem gerir hann eftirsóknarverðan í krefjandi fjölþjóðlegu umhverfi.

Mímir Delivers

The Statistics Speak for Themselves

Tölfræðin talar sínu máli

By connecting to the right APIs, Mímir can resolve up to 60% of issues without human intervention within a few days. Over time, this number increases.

Fast and Intuitive

Analytical Interface and Real-Time Dashboards

The system's dashboards and analytical interface meet the needs of general staff for ultra-fast, easily understandable, and flexible data presentation. They provide accessible insights into the big picture or individual cases from all angles. The system handles large volumes of data, updates in real time, and often becomes the users' favourite analytical tool for other data.

Conversational Interface

With a system that unites different aspects of AI technology in one place, we offer outstanding interface, functionality, and speed.

The quality of the conversation is comparable to the experience expected from a solution-oriented professional with comprehensive knowledge on the best ways to respond to the needs of customers and staff.

A Smartbot of
Many Talents

Just as in mythology where the god of deep wisdom, Mímir, provided Odin with insights and context for the intended consequences of difficult decisions, Mímir provides comprehensive knowledge to address the issues faced by both customers and staff.

New Knowledge from Interactions Incorporated

Ný þekkingu úr samskiptum
lögð inn

New Knowledge from Interactions Incorporated

Learning Through Experience

Our support intelligence solution not only provides a unique insight into what information customers lack, their intentions, and their needs.

The system continually learns from well-rated resolutions found in other interactions on the same subject. This knowledge further enhances its ability to resolve an increasing number of issues.

Automated Responses and Evaluation of Automated Replies

Fluent in Many Languages

The system understands and speaks nearly all languages quite well, allowing it to meet customers on their terms in their native language.

Text-based conversation is typically the foundation, but various options to include both audio and video in the interactions are available, depending on the specific situation.

Long-Term and Short-Term Memory

I Know You

Information about the interlocutor is carried over from one interaction to another, regardless of the format or system in which they occur.

The system gathers contextual information and picks up the conversation correctly and appropriately.

Request a
Meeting

Make AI a part of your toolkit

Gerðu gervigreind hluta af þinniverkfærakistu

GPT-4o

Claude-3.5-Sonnet

Llama-3.1-405B

Quality Level

Adaptability

Speed

Cost-Effectiveness

Language Proficiency

Short-Term Memory

Which Model Fits?

Mímir Can Utilise Any Language Model.

To achieve the perfect balance between text generation quality, communication speed, and cost, Mímir can utilise any language model. As a customer, you can decide which language model to use or let Mímir choose the most suitable one for each task. If you have a custom-trained language model, Mímir works with it better than any traditional chatbot.

Quality Level

Adaptability

Speed

Cost-Effectiveness

Language Proficiency

Skammtímaminni

GPT-4o

8,5

6,0

10,0

$4,38

10,0

128

Claude-3.5

8,0

6,0

3,6

$6,00

8,0

200

Llama-3.1

7,4

10,0

9,0

$5,31

6,0

128

*Kostnaður $/1m tákn

GPT-4o

Claude-3.5 Sonnet

Llama-3.1-405B

Quality Level

Adaptability

Speed

Cost-Effectiveness

Language Proficiency

Short-Term Memory

Which Model Fits?

Mímir Can Utilise Any Language Model.

Quality Level

Adaptability

Speed

Cost-Effectiveness

Language Proficiency

Skammtímaminni

GPT-4o

GPT

GPT-4o

8,5

6,0

10,0

$4,38

10,0

128

Claude-3.5

Claude

Claude-3.5

8,0

6,0

3,6

$6,00

8,0

200

Llama-3.1

Llama

Llama-3.1

7,4

10,0

9,0

$5,31

6,0

128

Kostnaður $/1m tákn

Powerful Addition to Your Frontline

Öflug viðbót við þína framlínu

Mímir

A Digital Assistant that Knows the Ropes and Solves Issues

Stafrænn aðstoðarmaður sem kann til verka og leysir mál

Powerful Addition to Your Frontline

Mímir

Stafrænn aðstoðarmaður sem kann til verka og leysir mál

Not Just a Chattering Chatbot, but a

Digital

Assistant

An Expert with Comprehensive Knowledge

The SentientBot Mímir at Arctic Adventures

Mímir Solves Issues

Watch a short video demonstrating how our digital assistant interacts with various systems to efficiently resolve sales and service issues. Mímir successfully resolves about 60% of cases in the first interaction.

A Holistic System, Framework, Processes, and Interface for

Revolutionary Communication with Customers and Staff

Revolutionary Communication with Customers and Staff

Revolutionary Communication with Customers and Staff

Revolutionary Communication with Customers and Staff

Lightning-Fast Lookup

Lightning-Fast Lookup

Lightning-Fast Lookup

Lightning-Fast Lookup

Lightning-Fast Lookup

Lightning-Fast Lookup

Talking Documents

Talking Documents

Talking Documents

The system recognises the content of defined documents or data intended to be communicated with staff and customers.

The system recognises the content of defined documents or data intended to be communicated with staff and customers.

The system recognises the content of defined documents or data intended to be communicated with staff and customers.

The Next Big Step

Talking Systems

Both data and the functionality of existing software systems become part of an extensive communication network through simple and secure connections. Mímir automatically adapts to new APIs, and access can be controlled based on the user or interface.

Both data and the functionality of existing software systems become part of an extensive communication network through simple and secure connections. Mímir automatically adapts to new APIs, and access can be controlled based on the user or interface.

Both data and the functionality of existing software systems become part of an extensive communication network through simple and secure connections. Mímir automatically adapts to new APIs, and access can be controlled based on the user or interface.

Both data and the functionality of existing software systems become part of an extensive communication network through simple and secure connections. Mímir automatically adapts to new APIs, and access can be controlled based on the user or interface.

To Facilitate Accessibility, Mímir is a

Til þess að tryggja aðgengi er Mímir

To Facilitate Accessibility, Mímir is a

Multilingual Smartbot

Multilingual Smartbot

Multilingual Smartbot

Mímir meets users in the language that suits them best. All the built-in languages of the language model that Mímir is based on are accessible, making it highly desirable in demanding multinational environments.

Mímir Delivers

The Statistics Speak for Themselves

The Statistics Speak for Themselves

The Statistics Speak for Themselves

Tölfræðin talar sínu máli

Tölfræðin talar sínu máli

By connecting to the right APIs, Mímir can resolve up to 60% of issues without human intervention within a few days. Over time, this number increases.

By connecting to the right APIs, Mímir can resolve up to 60% of issues without human intervention within a few days. Over time, this number increases.

By connecting to the right APIs, Mímir can resolve up to 60% of issues without human intervention within a few days. Over time, this number increases.

By connecting to the right APIs, Mímir can resolve up to 60% of issues without human intervention within a few days. Over time, this number increases.

By connecting to the right APIs, Mímir can resolve up to 60% of issues without human intervention within a few days. Over time, this number increases.

Fast and Intuitive

Analytical Interface and Real-Time Dashboards

Ultra-Smooth and Natural

Conversational Interface

Conversational Interface

Conversational Interface

Conversational Interface

Conversational Interface

A Smartbot of Many Talents

Just as in mythology where the god of deep wisdom, Mímir, provided Odin with insights and context for the intended consequences of difficult decisions, Mímir provides comprehensive knowledge to address the issues faced by both customers and staff.

Learning Through Experience

Learning Through Experience

Learning Through Experience

Learning Through Experience

Learning Through Experience

Fluent in Many Languages

Fluent in Many Languages

Fluent in Many Languages

Fluent in Many Languages

Fluent in Many Languages

I Know You

I Know You

I Know You

I Know You

Öflug viðbót við
þína framlínu

Til þess að tryggja
aðgengi er Mímir

A Smartbot of
Many Talents

Request a
Meeting